Refund policy
RETURNS
WE HAVE A 30-DAY RETURN POLICY, WHICH MEANS YOU HAVE 30 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN, UNWASHED, OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING.
CONTACT US
PLEASE INCLUDE YOUR ORDER NUMBER IN YOUR EMAIL AND YOUR REASON FOR RETURNING.
CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING.
*IF ITEMS ARE NOT SHIPPED BACK WITHIN THE RETURN WINDOW NO REFUND WILL BE ISSUED
111 E. OLD HICKORY BLVD
MADISON TN 37115
REFUNDS
WE WILL NOTIFY YOU ONCE WE’VE RECEIVED AND INSPECTED YOUR RETURN AND LET YOU KNOW IF THE REFUND WAS APPROVED. IF APPROVED, YOU’LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD. PLEASE REMEMBER IT CAN TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD COMPANY TO PROCESS AND POST THE REFUND.
NO REFUNDS CAN BE MADE AFTER 90 DAYS FROM THE ORIGINAL ORDER DATE.
DAMAGES AND ISSUES
PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US HERE. IF THE ITEM IS DEFECTIVE OR DAMAGED OR IF YOU RECEIVE THE WRONG ITEM, WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.
EXCEPTIONS / NON-RETURNABLE ITEMS
WE CAN NOT ACCEPT RETURNS ON SALE ITEMS OR GIFT CARDS.
EXCHANGES
WE HAVE A 30-DAY EXCHANGE POLICY, WHICH MEANS YOU HAVE 30 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST AN EXCHANGE.
TO BE ELIGIBLE FOR AN EXCHANGE, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN, UNWASHED, OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING.
TO START AN EXCHANGE, PLEASE CONTACT US
BE SURE TO INCLUDE YOUR ORDER NUMBER, WHAT ITEM YOU WILL BE EXCHANGING, AND YOUR DESIRED REPLACEMENT ITEM.
111 E. OLD HICKORY BLVD
MADISON TN 37115